Terms of Use – DKV General Trading

1. Introduction Welcome to DKV General Trading. These Terms of Use govern your access to and use of our website, services, and any associated platforms. By visiting our site or making a purchase, you agree to these terms in full. If you do not agree, please refrain from using our services.

2. Eligibility and Account Responsibility To use our services, you must be at least 18 years old or the age of majority in your jurisdiction. When you create an account, you agree to:

• Provide accurate and up-to-date information.

• Maintain the confidentiality of your login credentials.

• Be responsible for all activity under your account.

We reserve the right to suspend or terminate your account if fraudulent or unauthorized activity is detected.

3. Use of the Website You agree to use this website for lawful purposes only and in a way that does not:

• Violate any applicable laws or regulations.

• Infringe on the rights of others.

• Disrupt or damage the website or services.

• Involve unauthorized advertising or spam.

4. Product Information and Availability We strive to ensure that all product descriptions, images, and pricing are accurate. However:

• We do not warrant that descriptions or other content are error-free.

• Product availability is subject to change without notice.

• Prices are subject to change based on market fluctuations.

5. Orders and Payments

• All orders are subject to acceptance and availability.

• We reserve the right to refuse or cancel any order.

• Payment must be completed at the time of purchase using approved methods.

• Orders will be processed once payment is confirmed.

6. Intellectual Property Rights All content on the DKV General Trading website, including but not limited to logos, product listings, images, videos, and text, is the property of DKV General Trading or its licensors. You may not reproduce, distribute, or use our content without express written permission.

7. Third-Party Links and Services Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of these external sites. Accessing them is at your own risk.

8. Limitation of Liability DKV General Trading is not liable for any direct, indirect, incidental, or consequential damages resulting from:

• Use or inability to use our website or services.

• Unavailability of products.

• Errors or inaccuracies in product listings.

• Unauthorized access to your account or data.

9. Indemnification You agree to indemnify, defend, and hold harmless DKV General Trading, its directors, employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, breach of these terms, or violation of any law or third-party rights.

10. Termination of Access We reserve the right to terminate or suspend your access to the website at any time, with or without notice, for any reason, including but not limited to violations of these Terms of Use.

11. Governing Law and Dispute Resolution These terms are governed by the laws of the United Arab Emirates. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the UAE.

12. Modifications to Terms We may revise these Terms of Use from time to time. Continued use of the website following any updates constitutes acceptance of the new terms.

13. Contact Information For questions or concerns regarding these Terms of Use, contact us:

Privacy Compliance Officer
DKV General Trading
Email: [email protected]
Phone: +971 4 3522875
Address: Shop No 3, Ali Redha Building, Al Raffa, Dubai, UAE

Effective Date: 13/06/2027
Last Updated: 13/06/2025